Crown Metropol Melbourne Hotel, Melbourne - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

8 Whiteman Street, Melbourne, Australia, 3006

Crown Metropol Melbourne, a 5-star hotel in Melbourne CBD, features a full-fledged playground in the sky with a heated infinity pool and dreamy daybeds. The hotel offers a diverse range of restaurants, designer fashion boutiques, and the 28th-floor Club Lounge with complimentary aperitifs.

Designer Rooms with Views

Crown Metropol Melbourne's guest rooms feature custom-made king beds, floor-to-ceiling windows, and city views. Each accommodation includes boutique bath amenities, chaise lounges, and fast internet.

Signature Dining Experience

Mr Hive Kitchen, formerly Gordon Ramsay's Maze, serves modern British and Australian cuisine with inventive cocktails. The property hosts multiple dining venues from casual eateries to handmade dim sum at Silks restaurant.

Premium Leisure Facilities

The hotel features a sprawling gym and serene executive club. Crown Spa offers La Prairie treatments by expert therapists, while the rooftop infinity pool provides Melbourne's panoramic views.

Central Urban Location

Located in Southbank, Crown Metropol Melbourne sits near SEA LIFE Melbourne Aquarium and Federation Square. The property provides access to Crown's private helicopter service for exploring beyond the city.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Luxury King Room

Max:

2 persons

39 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Luxury Twin Room

Max:

4 persons

40 m²

Bed options:

2 King Size Beds

Shower

Heating

room details

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Urban King Room

Max:

2 persons

49 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

Melbourne4300 ft

Airports

Essendon Fields (MEB) 11.0 mi

Tullamarine (MEL) 15.3 mi

Train

Southern Cross Station4000 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Free Wi-Fi in rooms

Parking

AUD 70 per day

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Bowling

Guest Parking

Electric kettle

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Spa & Leisure

Indoor swimming pool
Sun loungers
Casino
Live entertainment
Night club
Pool with view
Shallow end

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

8 Whiteman Street, Melbourne, Australia, 3006

Map view

street view

8 Whiteman Street, Melbourne, Australia, 3006

City landmarks

Casinos

Crown Melbourne

3100 ft

Stadiums

Melbourne Cricket Ground

1.4 mi

7 Riverside Qy Southbank

Eureka Skydeck

3600 ft

Gallery

National Gallery of Victoria

1.1 mi

Aquarium

SEA LIFE Melbourne Aquarium

2400 ft

Botanical Garden

Royal Botanic Gardens Victoria

1.2 mi

Birdwood Ave

Shrine of Remembrance

1.7 mi

btwn Spring & Elizabeth Sts

Collins Street

4100 ft

Market

South Melbourne Market

1.0 mi

Gallery

Melbourne Arts Center

1.1 mi

Square

Federation Square

1.0 mi

Mall

Block Arcade

1.0 mi

Parking area

Docklands Stadium

4900 ft

Flinders Street Federation Square

Acmi

1.0 mi

Museums

Immigration Museum

3300 ft

Museums

Old Melbourne Gaol

1.3 mi

Church

St. Paul's Cathedral

5300 ft

Parks

Carlton Gardens

1.6 mi

Parks

Fitzroy Gardens

1.5 mi

101 Waterfront Way

Melbourne Star Observation Wheel

1.5 mi

Events

Melbourne Convention and Exhibition Centre

2700 ft

Mall

Southbank

3600 ft

Libraries

State Library Victoria

1.5 mi

Hosier Lane

1.1 mi

River

Yarra River

3800 ft

Little Bourke Street

Chinatown

1.5 mi

Degraves Street

4900 ft

Museums

Victoria Police Museum

2300 ft

Museums

Polly Woodside

3300 ft

Stadiums

Rod Laver Arena

1.7 mi

Nearby

Events

Melbourne Convention and Exhibition Centre

1500 ft

Museums

Polly Woodside

1300 ft

Restaurants

Mr. Hive

1800 ft

Level 1

Kitchen Workshop

1500 ft

The Crown Melbourne 8 Whiteman St

San Antone by Bludso's Bbq

900 ft

Clarendon Street Crown Casino Complex

Emporio Pizza & Pasta

1300 ft

Crown Entertainment Complex 8 Whiteman St Ground Floor West End Casino

Man Tong Kitchen

1100 ft

Corner of Clarendon Street and Crown Riverwalk Level 1

Cafe Bella

2900 ft

250 City Rd Southbank

Breezes at Crown Complex

1400 ft

Crown Entertainment Complex 8 Whiteman St

Ging Thai

1400 ft

Crown Melbourne

Mings at Crown

1400 ft

Crown Entertainment Complex 8 Whiteman St

J J's Bar and Grill

1400 ft

Crown Towers 8 Whiteman Street Southbank VIC 3006

Caffe Corso

1400 ft

Crown Entertainment Complex 8 Whiteman St

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily stay again

6.0/10

Guest rating

Rooms

6.4

Location

8.4

Service

5.8

Dining

6.8

Louis

United States of America, January 2025

6.2/10

I had mixed feelings about my stay. The room was clean and tidy with a comfy bed, but I experienced issues with communication and staff attitude during my visit. Some aspects were enjoyable, especially the nice interior and facilities.

Rooms

5.0

The Luxe King Room I stayed in was spacious and had a comfortable bed, but the cleanliness could definitely use improvement. I found the shower not draining well, creating a pool of water, which was quite unpleasant.

Service

5.0

While the staff at reception were helpful and welcoming, I had a disappointing experience when addressing my concerns. It felt like there was a lack of responsibility and care regarding my issues, which left a sour taste.

Location

5.0

The location is convenient, allowing easy access to city attractions. However, being slightly detached from good restaurants made it feel a bit isolating, like being lost in a gambling world.

Dining

5.0

Room service was quick and convenient, but breakfast options were lacking. The buffet was decent, yet I felt underwhelmed considering the price.

Facilities

5.0

The swimming pool and gym facilities were nice and well-equipped, but during my visit, the pool was chaotic with kids running around.

Joseph

United States of America, December 2024

6.4/10

Overall, my stay at Crown Metropol Melbourne was enjoyable, marked by a fantastic location and comfortable rooms, though it came with some drawbacks in service and maintenance. While the valet parking was a nice touch, I encountered a few issues with the check-in process and some aspects of the room that were a bit disappointing. The breakfast was a bright spot, offering good variety and tasty options. 🌟

Rooms

6.0

My room was spacious and featured modern decor, but the overall lighting was quite dim, making it difficult to read at night. Additionally, I noticed some maintenance issues like a toilet roll holder that was coming off.

Service

5.0

While check-in was somewhat slow, the staff were pleasant and responsive. However, I experienced inconvenience when my room wasn't ready earlier as promised and had to clarify payment details later.

Location

9.0

The hotel's location is one of its best features, being close to various attractions, shops, and restaurants. It offers easy access to the free tram service and is conveniently located near the Yarra River.

Dining

7.0

Breakfast at Mr. Hive's was quite good, with plenty of variety including gluten-free options that I appreciated. The buffet-style setup was enjoyable, but I found it just decent overall.

Facilities

6.0

The facilities were decent with valet parking and a pool, but my experience was marred by the early morning spa schedule not being adhered to. There were no major red flags, but improvements in maintenance are needed.

Chris

United States of America, October 2024

6.8/10

My stay at Crown Metropol Melbourne was overall very good. The hotel boasts great facilities and a prime location, but I did encounter some service issues that were not addressed until after my check-out. However, their commitment to customer service recovery was commendable and contributed to an excellent experience despite the hiccups.

Rooms

8.0

I found the rooms to be a good size and spotlessly clean. The comfortable bed with multiple pillow options made for a restful night. However, I did notice some cleanliness issues in terms of stains on carpets during my stay and old blood stains on linens when I reported it; thankfully, they were promptly taken care of.

Service

7.0

While the initial check-in was a bit rocky due to some miscommunication, the staff overall was courteous and professional once we got settled. I particularly appreciated their willingness to resolve issues once reported, which speaks volumes about their service recovery approach.

Location

10.0

The location was perfect for my weekend getaway, easily accessible to everything I needed. It was just a short walk to the river and the main train station, making it convenient to explore the area.

Dining

9.0

Breakfast was quite enjoyable, with a good variety of options. I’d recommend heading there early to avoid the rush, as it can get busy. Although I had an issue with room service during my stay, the quality of food was excellent when it arrived.

Facilities

6.0

I found the facilities well-maintained overall, but I was disappointed with the pool and gym hours, which now close by 7 PM. I believe extending those hours would greatly enhance the guest experience.

Jimmy

United States of America, October 2024

5.0/10

My stay at Crown Metropol was mostly enjoyable, with some high points and some areas for improvement. The room was clean and spacious, which I appreciated, but there were some service hiccups that detracted from the experience. The location is fantastic, right in the heart of the city, making it easy to explore. Overall, I would consider coming back, though some aspects could use attention.

Rooms

7.0

Staying in a Luxe King Room was a treat; the space was clean and I had one of the best sleep experiences with crisp, comfy pillows. However, the view felt limited, overlooking less appealing sights like a parking structure.

Service

6.0

The staff were generally friendly and helpful, especially at reception, which created a welcoming atmosphere. But during my stay, there were moments of delay with service requests, which was frustrating.

Location

9.0

The hotel's location is simply amazing. I could easily walk to numerous restaurants and attractions, including the aquarium. It felt vibrant and accessible, perfect for exploring the area.

Dining

5.0

Dining options were quite basic for my taste. I had breakfast in the dining room, but found the food underwhelming, with cold and greasy offerings. The fresh fruit was a nice touch, though.

Facilities

5.0

The facilities, including the pool, were decent but had limited hours, which made it tricky to enjoy them fully. They didn’t seem well-maintained, especially the steam room.

James

United States of America, October 2024

6.4/10

I had a mixed experience at Crown Metropol Melbourne. The location is excellent for exploring the city and the breakfast at Mr. Hive was impressive. However, I found the rooms to be a bit dated and not worth the price, which left me feeling slightly underwhelmed. Overall, I appreciated the service and convenience, but there are definitely areas that need improvement.

Rooms

6.0

The Luxe King Room I stayed in had a nice city view, but the space felt somewhat worn and basic for the cost. I expected a more luxurious experience, especially given the price.

Service

6.0

I found the staff to be mostly courteous and helpful, but there were some communication hiccups, especially regarding my requests for the complimentary wine which took far too long to arrive.

Location

9.0

The hotel’s location is a major plus, with easy access to many attractions and the fantastic offerings of Crown Casino right at my doorstep.

Dining

8.0

The breakfast buffet was really good with plenty of options to choose from and high-quality food, which I thoroughly enjoyed.

Facilities

6.0

While the facilities included room service and valet parking, I found some areas, like the pool, overcrowded. There was potential, but I felt it wasn't fully realized during my stay.